One catalogue for every franchisee
Every outlet orders from the same range, with the same net prices and the same stock flags, so there is no separate price list to maintain for each store.
The problem
Franchise supply ordering still runs on messages and spreadsheets
In many franchise networks, a store places its order by phone, WhatsApp or email, or fills in a spreadsheet that someone at head office then has to open, read and retype. Head office chases missing quantities, checks which price applies, and finds it hard to say which store ordered what, when it was approved, or whether it has left the warehouse. Franchisees, meanwhile, keep asking the same question: where is my order?
The result is slow ordering, duplicated effort on both sides and no shared record that either party trusts. Franchise procurement software replaces that trail of messages with one catalogue, one order record per store and one status that everyone can see.
How it works
How a franchise order moves through the system
Head office publishes the catalogue
Head office sets up one product catalogue with categories, SKU, description, net price, an optional discount percentage, unit of measure and an in-stock or out-of-stock flag. Every store orders from that same list.
Stores build a draft
A store user builds an order from the catalogue. Drafts are private, so the order can be saved and finished later without anyone else seeing it.
Approval inside the store
Staff with approval rights in a store approve their own orders automatically. Everyone else submits the order for review, and it waits in Pending approval until it is approved.
Head office triages and fulfils
Head office reviews approved orders, accepts them and moves them through Processing and In transit, updating the status at each step. It can reject an order, which cancels it, or request changes, which returns it to draft.
Delivered, with invoice references
The store follows each change in real time until the order is Delivered. Invoice references are recorded on the order, so the paperwork stays attached to the order it belongs to.
Features
Franchise ordering features that matter day to day
Approvals set per store
Decide who in each store can order, who can approve and who can manage. Approvers auto-approve their own orders, and everyone else goes through review.
Single-use discount codes
Head office can issue a single-use code to one store, as a percentage or fixed amount, optionally scoped to particular products. Useful for an opening promotion or a one-off agreement with one franchisee.
Announcements to the network
Send a message to all stores, to selected stores or to chosen roles. Use it for a new range, a packaging change or a reminder about the ordering deadline your network has agreed.
Order reports for head office
Filter order reports by store, status and date to see which outlets are waiting, what has been delivered and where orders are getting stuck.
Roles and email invitations
Business-level and store-level roles decide who can order, approve and manage. Invite franchisee staff by email, and important actions are recorded so you can see who did what.
In practice
What it looks like for one franchisee
Take a franchisee who runs two outlets. Each outlet has a shop manager who builds the order and an owner who approves it. The owner’s own orders are approved automatically, while the shop manager’s orders wait in Pending approval until the owner reviews them. Once approved, head office sees the order in its queue, accepts it, and moves it to Processing and then In transit. The manager sees each change on their phone, through the in-app message or push notification, and the order is marked Delivered when it arrives.
If head office needs a different quantity on one line, it requests changes and the order returns to draft. The manager amends the order, resubmits it, and the approval step repeats. Nobody has to make a phone call to agree the change, and the order record shows what was asked and when.
Who it is for
Built for franchisors and the stores that buy from them
ordr.broker suits franchisors whose head office supplies franchisee stores with products, and franchisee owners who order for one or several outlets. It also works for any business with its own branches that orders through a head office team. It is built in Cyprus, and each business gets its own workspace branded with its logo and colours.
It is worth being clear about scope. ordr.broker covers ordering, approvals, fulfilment status, discount codes, announcements and reports. It does not count stock or track inventory levels in stores. If a franchise network needs those, they belong in a separate system.
Related reading: see how multi-location ordering handles branch replenishment, how a B2B ordering portal differs from a network of your own stores, and how approval workflows keep store orders under control.
Frequently asked questions
What is franchise ordering software?
Franchise ordering software lets a franchisor publish one product catalogue, lets each franchisee store order from it, and keeps approvals, fulfilment status and reports in one place. ordr.broker is built for that relationship between head office and its own stores.
Can franchisees see where their order is?
Yes. Stores see every status change in real time, from Pending approval through Accepted and Processing to In transit and Delivered.
What happens if head office wants a change to an order?
Head office can request changes, which sends the order back to draft so the store can amend it. Head office can also reject an order, which cancels it.
Can head office give one store a discount?
Yes. Head office can issue single-use discount codes to a store, as a percentage or a fixed amount, optionally limited to certain products.
Is the interface available in Greek?
Yes. The interface is available in English and Greek.
Does ordr.broker count stock in each franchise store?
No. ordr.broker handles ordering and fulfilment status. It does not count stock or track inventory levels in stores.